Privacy Policy

1. Introduction

Itacio, LLC ("Itacio," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our data verification and background screening services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, job title, and login credentials
• Payment Information: Billing address, payment card details (processed securely through third-party payment processors)
• Communication Data: Information you provide when contacting us, including support requests and feedback
• Trial Request Information: Company details, use case descriptions, and contact information submitted through trial request forms

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze usage patterns

2.3 Consumer Report Data

As a consumer reporting agency, we collect and maintain information about consumers for the purpose of providing background screening services. This data is collected from various public and private sources and is governed by the Fair Credit Reporting Act (FCRA) and applicable state laws.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your comments, questions, and customer service requests
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our terms
• To provide consumer reports in compliance with FCRA requirements

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Business Clients: Consumer report data is shared with clients who have a permissible purpose under the FCRA
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data centers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consumer report data is retained in accordance with FCRA requirements and our data retention policies. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7.2 Consumer Rights Under FCRA

If you are the subject of a consumer report, you have the right to: obtain a copy of your file, dispute inaccurate information, place a security freeze on your file, and receive notice when adverse action is taken based on a report.

7.3 California Privacy Rights

California residents have additional rights under the CCPA, including the right to know, delete, and opt-out of the sale of personal information. To exercise these rights, please contact us using the information provided below.

7.4 Cookies and Tracking

Most web browsers allow you to control cookies through their settings. You may choose to block or delete cookies, though this may affect your ability to use certain features of our Services.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

13. Consumer Reporting Agency Notice

Itacio is a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). We maintain strict procedures to ensure the accuracy, fairness, and privacy of the information we collect and report. If you are the subject of a consumer report and believe your file contains inaccurate information, you have the right to dispute such information by contacting us at the address above.