Privacy Policy                                                                                                          Last Updated: October 19, 2025

Thank you for visiting our website! At Itacio, LLC ("Itacio," "us," "we," or "our"), we know that you care about what happens to your information. That's why we created this Privacy Policy ("Policy"): so that you can learn how and why we collect, use, and share information about you.

1. When This Policy Does and Doesn't Apply

1.1 What This Policy Covers
This Policy applies to www.itacio.com and any related Itacio websites and platforms (the "Site"), regardless of how you access it. Through the Site, Itacio may provide consulting services, software solutions, and related offerings as described on the Site ("Services").
By "personal information," we mean any information that identifies you, such as your first and last name, business address, email address, telephone number, and company affiliation.

1.2 Whom This Policy Covers
The information we collect depends on the type of relationship you have with Itacio. We intend to collect personal information from visitors with the following relationships with us:

• Current Business Clients: Representatives of businesses receiving Itacio's Services under a contract.

• Prospective Business Clients: Representatives of businesses interested in engaging Itacio for Services.

• Business Visitors: Representatives of businesses who visit our Site but aren't necessarily clients or prospects.

If you aren't a Current Business Client, Prospective Business Client, or Business Visitor, do not submit any personal information to us through the Site.

1.3 What This Policy Doesn't Cover
This Policy does not apply to:

• Itacio as a Service Provider: When Itacio processes personal information solely in accordance with a client's instructions under a service agreement, that client's privacy policy governs the processing.

• Links to Other Websites: Although we may provide links to unaffiliated websites, this Policy doesn't apply to those sites. Review their privacy policies separately, as Itacio isn't responsible for their practices.

• Third-Party Integrations: Services and platforms we integrate with have their own privacy policies governing their use of data.

2. Information We Collect

2.1 Information from Current Business Clients
Account Information: Login credentials, usernames, passwords, and account preferences necessary to access our Services.

Service Information: Information provided to deliver our Services, which may include business data, employee information, compliance records, and other data necessary for our consulting and software solutions. Clients are responsible for ensuring they have legal authority to provide this information to us.

 Communication Data: Emails, support tickets, and other communications related to your account and Services.

2.2 Information from Prospective Clients and Business Visitors
We collect personal information through:

• Contact Forms: First and last name, company name, email address, and phone number when you request information about our Services.

• Newsletter Signup: Email address for those interested in receiving updates and industry insights.

• Resource Library: First and last name, company name, and email address to access whitepapers, case studies, and other materials.

• Event Registration: Contact information for webinars, conferences, and other events.

2.3 Information Collected Through Technology
When you visit our Site, we collect certain information automatically ("Log Information"):

• Internet Protocol (IP) Addresses: The IP address from which you access the Internet and websites visited before coming to our Site.

• Browser Information: Type and version of browser, operating system, and device information.

• Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to collect information about how you use our Site. First-party cookies are created by us; third-party cookies are created by analytics and marketing partners. You can configure your browser to disable cookies, though this may affect Site functionality.

• Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data.

3. How We Use the Information We Collect
We use information for the following purposes:

• Administering Your Account: Creating, managing, and improving client accounts; sending technical support, billing, compliance, and account-related emails.

• Communicating with You: Responding to inquiries, providing requested information, and sending updates about our Services.

• Providing Our Services: Delivering consulting, software solutions, and related offerings to clients.

• Improving Our Site and Services: Analyzing usage patterns to enhance functionality, user experience, and service quality.

• Maintaining Security: Protecting the Site and Services from fraud, abuse, and security threats.

• Marketing and Advertising: Sending newsletters, promotional offers, surveys, and marketing communications to interested parties.

• Complying with Law: Meeting legal obligations, responding to subpoenas, and cooperating with regulatory authorities.

• Business Analytics: Understanding market trends and optimizing our business operations.

4. How We Share Your Information
We do not sell personal information. We share personal information only in these circumstances:

• Current Business Clients: To provide Services, we may share information with clients as necessary.

• Service Providers and Vendors: We may share information with vendors, service providers, and partners who assist us in delivering Services, marketing, analytics, and technical support. These parties are contractually bound to use data only as instructed.

• Legal Compliance: We may share information to comply with subpoenas, court orders, legal processes, or regulatory requirements.

• Legal Representation: We may share information with our attorneys and consultants for legal advice and representation.

• Emergencies: We may share information to address threats to persons or property, violations of this Policy, or illegal activities.

• Business Transactions: We may share information as part of mergers, acquisitions, bankruptcy proceedings, or other business transactions.

• Affiliates: We may share information within Itacio's corporate family and affiliated companies.

• With Your Consent: We may share information when you explicitly consent.

5. Opting Out of Communications
Transactional Emails: We do not allow opt-outs from essential account, billing, or compliance communications.

Marketing Emails: You may opt out of marketing emails by clicking the "unsubscribe" link in any marketing communication or by contacting us directly.

Newsletter: You may unsubscribe from our newsletter at any time through the unsubscribe link provided in each email.

6. Web Analytics and Third-Party Services
We use analytics services including Google Analytics, Google Ads, and similar tools to understand Site usage and improve user experience. These services use third-party cookies to provide aggregated, anonymized data. We do not combine this data with personal information.
These third-party services are responsible for their own privacy practices. We recommend reviewing their privacy policies for more information. You can manage or opt out of certain third-party cookies through your browser settings or the service providers' preference centers.

7. Do Not Track Signals
Some browsers include a "Do Not Track" feature. Because industry standards for DNT signals have not been established, our Site does not currently respond to DNT signals. However, you can manage tracking through your browser settings and opt out of specific tracking services.

8. Data Security
We use administrative, technical, and physical measures to protect your information, including encryption, secure access controls, and regular security testing. However, no online communication or electronic storage is completely secure. You should exercise caution when sharing sensitive information online.

9. Data Retention
We retain personal information for as long as necessary to provide Services, comply with legal obligations, or as otherwise permitted by law. When information is no longer needed, we securely delete or anonymize it.

10. Children
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided information to us, please contact us immediately so we can delete it.

11. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal information. To exercise these rights, please contact us using the information below. We will verify your identity and respond within applicable timeframes.

12. Changes to This Policy
Itacio may update this Policy at any time. We will post changes on this webpage and update the "Last Updated" date. Material changes will be communicated prominently on the Site or via email. We encourage you to review this Policy periodically.

13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Itacio, LLC
Email: info@itacio.com
Website: www.itacio.com
We will respond to privacy inquiries within 30 days of receipt.
 
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